Effective March 23rd, we temporarily closed the Palm Pavilion Beachside Grill & Bar due to COVID-19.
This has been one of the most difficult decisions the Hamilton family – my three brothers and I – has ever made.
What has weighed most heavily on us has been the well-being, health and safety of our employees. We employ more than 100 full and part-time servers, bus boys, servers, cooks, hostesses, bartenders and managers. We know each one by name and because some have been with us for awhile, we know their stories, too. They are the heart and soul of our operation … the faces behind our customers’ experiences.
We are their livelihood – the source of their rent checks, car payments, groceries, car insurance, daycare and more. As I write this, it’s difficult to know what their future holds. We feel completely helpless as we sit and wait to move through the cloud of uncertainty created by COVID-19. As much as possible, if our employees want to come back and work at the The Palm once this is all over, we will have a place for each and every one of you.
As soon as our state and local governments give us the all clear, we’ll let everyone our know our status by posting here and on social media and will send an email to everyone on our list.
If you didn’t receive an email from us (Sandi Beech) on March 13, 2020, feel free to sign up on our website. (It’s a pop-up window).
If you have any questions, we will be monitoring our emails regularly once everything is shut down.
Please take care – stay home, follow the CDC guidelines and be safe.
We anxiously await COVID-19 being in our rearview mirror and life returning to the new normal.
Ken Hamilton, President
Social Distancing Now in Place
- Prior to the start of each shift, each staff member is being screened as per government regulated procedures. Those in non-compliance must leave the premises immediately. Any employee who is sick or appears to be sick at any time will be removed.
- Our seating capacity has been reduced to 50%. To accommodate this, we have removed approx. half of our tables, chairs and barstools. The remaining seating has been carefully placed at 6 feet apart as required.
- We are unable to seat a group of larger than 10 together. This is mandated by the CDC and the Florida Governor’s order. Only employees can move tables to assure we can adhere to the order.
- Our bar area now has set service areas. Guests will not be able to move outside of these spaces. We are unable to serve customers who walk up to the bar.
Keeping Our Customers Safe
The Palm Pavilion, now in its 94th year, exists because of you – our customers, our dedicated staff and management. We have weathered a number of storms over the years and now add COVID-19 (coronavirus) to the list.
We’ve been doing all the things necessary to keep our customers and staff safe and healthy.
We continue to closely monitor and follow the guidance provided by federal, state and local agencies including the CDC and other health organizations. Several weeks ago, we activated a number of procedures as well as reinforced to our team members the CDC’s preventative measures (see very below).
Every day our team makes a commitment to cleanliness:
- Increasing not only the frequency but the extent of our cleaning practices as it relates to wiping down tables, chairs and barstools.
- Using disposable paper menus.
- Cleaning commonly used areas more often, including cashier stations, credit card terminals, food service and bar counters, and dining, entry and waiting areas.
- Sanitizing restrooms more frequently while restocking soap, paper towels and hand sanitizer.
- Adding extra hand sanitizer at cashier stations and food service and bar counters.
- Requiring our staff to wash their hands more often and to dry them with paper towels.
- Plus taking other precautions related to each employee’s specific job function.
- And as always, following best practices for safe food handling.
If you see an area of concern while here, please let one of our managers know immediately.
For Helpful Info from the CDC, click here.
St. Pete/Clearwater is still a safe place to travel to, as the federal government has not issued any restrictions that affect travel to our area. For details, click here.
We want you to feel confident when visiting the Palm Pavilion.
To each of our customers near or far, and for your affection of the greater Clearwater community, we say thank you for your continued patronage.
Ken Hamilton, President
Centers for Disease Control and Prevention
For those that are traveling, please follow these important recommendations:
- Do not travel if you are sick.
- Those at high risk should avoid large groups of people as much as possible. This includes gatherings such as concert venues, conventions, church services, sporting events, and crowded social events. People at high risk should also avoid cruise travel and non-essential air travel.
- Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food.
- If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
- Avoid touching your eyes, nose and mouth.
- Avoid close contact with people who are ill.
- Cover your mouth and nose with a tissue when you cough or sneeze and throw it away. If you don’t have a tissue, cough or sneeze into your upper sleeve, not your hands.
- If you feel well, it is not necessary to wear a facemask. Facemasks are most effective when used by people who are already ill to prevent them from spreading viruses and other germs.